Finding the right care shouldn't feel this hard
Expert help navigating aged care, Support at Home and funding — without the overwhelm.
If you're feeling stuck, rushed or overwhelmed – you're not alone
If you're feeling overwhelmed, rushed, or buried under tasks, remember that you're definitely not alone in this.
Yes, you can do this yourself.
But here's the cost.
Weeks lost, funding misused, poor providers chosen, and decisions made under pressure. When care decisions matter this much, clarity and advocacy make the difference.
How Care & Co Match can help
We don't just explain the aged care system - we know how it works
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Cut through eligibility and funding confusion
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Take clear next steps with Support at Home
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Quickly identify the right providers for your situation
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Get help when vacancies seem impossible to find
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Fit care decisions around your life, not office hours
A faster, smarter way to navigate aged care
No commissions. No pressure. Just completely independent guidance.
Gratitude from our clients
The feedback we receive reflects the trust our clients place in us, and the care we bring to every step of the journey.
Our care concierges in action
Explore how we can help you
Whether you need a starting point or full support, we'll help you find and secure the right aged care with confidence.
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| Features | Guidance & Advice - Care Planning Session |
Living Preference Plan
(Most Popular)
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Full Care Concierge |
| Online navigation portal access | Direct consumer / Employee | Included | Included |
| Funding & pathway guidance tools | Included | Included | Included |
| 1:1 Care Concierge consultation | Included | Included | Included |
| Personalised written summary | Included | Included (Comprehensive plan) | Included |
| Strategic care roadmap | Included | Included | Included |
| Vetted provider shortlist | Not included | Included | Included |
| Contact providers re availability | Not included | Not included | Included |
| Advocacy with providers | Not included | Not included | Included |
| Tour / interview support | Not included | Not included | Included |
| Ongoing support & implementation | Not included | Included | |
| Urgent care coordination | Not included | Not included | Included |
| Service cost | $350 + GST | $1,750 + GST | $3,300 + GST |
*Note: Curated provider shortlist for $150
Why families choose Care & Co Match
Most placement services look similar on the surface. The difference is who they work for — and how decisions are made.
We do not accept commissions or payments from providers. Our advice is guided solely by what's right for you.
Our team includes nurses, social workers, and experienced care specialists — not sales consultants.
We actively advocate for you, including challenging refusals and navigating complex situations.
We understand how aged care, Support at Home, and retirement living actually work — including the grey areas.
We shortlist carefully, based on suitability, quality, and availability — not who pays to be listed.
From early decision-making to next steps and follow-up — we don't disappear after a referral.
You pay us directly, so you know exactly who we work for.
Advice may be influenced by commission arrangements or referral fees.
Often staffed by call-centre teams or placement coordinators without clinical or care backgrounds.
Once a referral is made, support often stops — even if it's not the right fit.
May lack understanding of funding nuances, eligibility, or system bottlenecks.
Homes or services shown may reflect commercial relationships, not suitability.
Focused on moving people quickly rather than getting it right.
Commissions are paid — just not always visible to families.
Frequently asked questions
It's normal to have questions - here are some of the ones we're asked most often.